The Importance of ICT in Healthcare

Healthcare is becoming increasingly dependent on robust ICT. Many tasks performed by caregivers, doctors, and nurses can no longer be carried out without ICT services that provide the right information or support actions.

Given the high workload and time pressure on staff, it is crucial that technology is used effectively and efficiently. Malfunctioning ICT can have direct consequences for both the patient and the healthcare organization.

Well-functioning technology has become indispensable for both patients and healthcare providers, creating inevitable and complex challenges in the industry. How do you address these challenges?

Always Connected with Reliable Communication Tools

Whether it is communication among staff or with patients and families, it is vital for healthcare workers to be reachable at all times via a secure, well-functioning device. Equipment must be durable enough for the work environment and sustainable in both usage and lifespan. All these aspects come together in the healthcare phone, which combines functionalities such as:

• Alerts (VOS/MOS/BMC)
• VoIP telephony and/or Push-to-Talk (Walkie-Talkie)
• Green Spot 1D/2D barcode scanner (silent confirmation)

Additionally, all our healthcare-focused devices meet high standards for functionality, reliability, ease of use, and quality. These products can make a difference in easing the time pressure on staff.

Optimizing Technology in Healthcare

Mobile device management (MDM) supports all standalone technology in healthcare, providing an organized, time-saving platform for managing all processes associated with this equipment.

Especially when it comes to configuring large numbers of devices, implementing updates or other changes can be costly. MDM ensures that you work efficiently, have real-time insight into data, and can respond quickly.

This not only saves staff significant time but also ensures processes experience minimal delays. With MDM, you can respond remotely to equipment issues and have control over all technology in healthcare.

Continuity during ICT disruptions in Healthcare

For complete support of these processes, you can rely on Reverse IT’s Mobile Managed Services (MMS). This service allows you to offload the full management and support of your mobile devices, in addition to their delivery and implementation. A malfunction in healthcare technology can have serious consequences and disrupt primary care processes.

Specialists at the central support center are ready to provide real-time support and management. Do you also want to:

• Continue working quickly despite disruptions
• Remote data wipe or lockdown to prevent data breaches
• Automated actions in the event of theft or loss

The success of technology tools at Zorgstroom

Home care workers use an ECD application that shares schedules and records client information. As this application evolved, updating all existing smartphones became necessary.

The update had to be completed within a short timeframe with personal distribution, ensuring staff could continue working without downtime. Additionally, the management process needed simplification, and preventing data breaches was a priority.

A smooth rollout was achieved with Reverse IT’s MMS platform and collaboration between Zorgstroom’s IT specialists and Reverse IT’s consultants and engineers. By creating different profiles, the transition was seamless, and existing information was transferred to the new device. All devices are now remotely managed, and users are supported from afar.

During on-site distribution sessions, all staff were provided with new devices.

“The challenge of replacing over 600 devices in a relatively short period was significant. We chose the right solution and succeeded thanks to the enthusiastic efforts of the Reverse IT migration team. With the MDM solution, we can further optimize and will continue to work on that together.”

Specialist for over 1,000 organizations

As a specialist serving over 1,000 organizations, Reverse IT is actively involved in mobile devices, including smartphones, PDAs, barcode scanners, and tablet PCs. We focus on supporting and relieving your organization in a future-proof and cost-efficient manner, ensuring your continuity. How can we help relieve your staff?