High costs with mobile devices
Services
September 3, 2024
Reverse IT
Hidden costs of Mobile Devices within your organization
Managing mobile devices in an organization comes with various hidden costs that are often overlooked. Here are some figures and details that help understand how these costs add up:
Losing mobile devices in an organization can lead to significant expenses, with an average annual loss rate of 12%. Inefficient distribution processes can cost 2 minutes per employee per shift, which, over a 32-hour workweek and an average hourly wage, can add up to substantial expenses. Damage from misuse is common and can account for up to 7% per year, resulting in additional replacement costs. Additionally, solving IT issues takes an average of 57 minutes, involving three employees, leading to productivity loss and extra costs. On average, 12% of mobile devices are lost each year.
Estimated annual hidden sosts by number of devices:
20-50 devices:
- Estimated costs: €12.004 (hidden) costs per year
- Lost devices: €4.800 annual loss
- Inefficient distribution process: €6.204 annual loss
- Number of defects due to misuse: 3.5 per year
- Productivity loss: 50 incidents / €1.000 per year
- Estimated total: €12.004 (hidden) costs per year
50-100 Devices:
- Estimated costs: €24.008 (hidden) costs per year
- Lost devices: €9.600 annual loss
- Inefficient distribution process: €12.408 annual loss
- Number of defects due to misuse: 7 per year
- Productivity loss: 100 incidents / €2.000 per year
- Estimated total: €24.008 (hidden) costs per year
100-200 Devices:
- Estimated costs: Up to €91.240 in hidden costs
- Lost devices: €19.200 annual loss
- Inefficient distribution process: €24.816 annual loss
- Number of defects due to misuse: 14 per year
- Productivity loss: 200 incidents / €4.000 per year
- Estimated total: €91.240 (hidden) costs per year
200-500 Devices:
- Estimated costs: Up to €120.040 in hidden costs
- Lost devices: €48.000 annual loss
- Inefficient distribution process: €62.040 annual loss
- Number of defects due to misuse: 35 per year
- Productivity loss: 500 incidents / €10.000 per year
- Estimated total: €120.040 (hidden) costs per year
500-1,000 Devices:
- Estimated costs: Up to €240.080 in hidden costs
- Lost devices: €96.000 annual loss
- Inefficient distribution process: €124.080 annual loss
- Number of defects due to misuse: 70 per year
- Productivity loss: 1.000 incidents / €20.000 per year
- Estimated total: €240.080 (hidden) costs per year
Inefficient Check-In and Check-Out processes
An efficient check-in and check-out process can help reduce loss and damage to devices, but it requires time and effort. A manual registration process can take up to two minutes per employee, per shift. While this may not seem like a lot, when considering the number of employees and shifts, the costs and time pressure can add up quickly. This doesn’t even account for the fact that manual registration is still prone to errors.
Productivity loss due to incidents
Resolving an IT issue takes an average of 57 minutes, including the time of the affected employee, their manager, and the IT staff addressing the problem. This means an incident not only costs the involved individuals time but also impacts the productivity of other employees using that device. This can significantly affect the overall efficiency of your organization.
It’s clear: effective management of your mobile devices goes beyond just cost savings. It’s crucial for maintaining the productivity and efficiency of your team. By improving processes and leveraging smart technology, you can significantly reduce these hidden costs and help your employees work more productively.
Why the Check-In and Check-Out process is so important
When mobile device management is well-organized, it prevents disruptions in your workflow and enhances the overall efficiency of your organization. It is the foundation of a well-functioning business: a streamlined process ensures that employees always have the right equipment to do their job and helps save costs by minimizing loss, damage, and inefficient use.
Proper management of mobile devices provides a solid foundation for your organization. Without this foundation, other processes such as productivity, customer satisfaction, and operational efficiency can be compromised.
What can you do?
With the Check-IN / OUT functionality of Mobile Device Control (MDC), you can gain full control over your mobile devices and users. This simple and efficient solution reduces hidden costs and enables you to manage your devices independently, without the need for IT or HR intervention.
Users can easily log in using a PIN code, NFC tag, or barcode/QR code, depending on their preference. If a device is not returned or if users fail to log in, an alarm is triggered immediately. Devices that are not active are automatically logged out and marked as "missing." This ensures prompt actions and prevents devices from being incorrectly listed as available.
With Mobile Device Control software, the frustrations of manual registration and the risk of errors disappear. MDC provides complete control over the check-in and check-out process of your mobile devices, with minimal effort from your team. This not only saves time but also prevents unnecessary costs due to lost or unlogged devices.