Managed Printing with SOTI Connect
Maximum uptime
Fast issue resolution
Full visibility of the printer fleet
Seamless Label Printer Management
The Managed Printing Solution (MPS) takes all worries off your hands when it comes to label printers:
- Comprehensive printer support
- Installation, onboarding, and configuration
- Proactive maintenance & monitoring
- Smart management with SOTI Connect
- Scalable for any environment
- Single point of contact
Result: maximum uptime, minimal internal workload, and a complete solution for label printers.
Data-Driven management with SOTI Connect
SOTI Connect provides comprehensive insights into your printer fleet, allowing issues to be detected early and resolved efficiently:
- Over 60 data points per printer, including printhead temperature, memory, print cycles, battery status, and location
- Auto-discovery of new printers and instant configuration based on predefined policies
- Clear dashboards for visualizing printer status
- Remote logs for rapid fault diagnosis and analysis
This ensures you always have complete control over all printers, wherever they are located.
Proactive security and maintenance
With SOTI Connect, your printers remain secure, compliant, and fully operational through automated monitoring and smart actions:
- Real-time detection of anomalies and errors
- Rule-based actions for rapid issue resolution
- Firmware updates and patches applied without on-site intervention
- Automatic enforcement of password and certificate policies
This ensures your printers stay reliable, secure, and always ready for use.
Centralized control through a single sashboard
The platform provides a clear interface for all your printer management needs:
- Real-time status alerts
- Remote firmware updates and maintenance
- Device logs and analytics
- Visual dashboards with charts, gauges, and statistics
Just like MDM for mobile devices, but designed specifically for label printers.
Scalable and future-proof printer management
Whether managing a single location or a large network, Reverse IT's Managed Printing Solution (MPS) grows with you, making printer management simple and reliable:
- Automatic detection of new printers and, where supported, automatic assignment to the correct groups
- Instant application of configurations and firmware without manual intervention
- Centralized control over all label printers, regardless of brand or location
From installation to maintenance and support, ensuring smooth operations so your organization can focus on what truly matters.
Why Reverse IT and SOTI?
As a Platinum Partner of SOTI, we hold the highest certifications and expertise across all SOTI solutions, from device and printer management to security and mobile management systems.
Our approach goes beyond simple management. With end-to-end solutions, we help organizations optimize processes to be smarter, safer, and more efficient, reducing downtime and cutting costs. This ensures employees can always work seamlessly and productively, no matter their location or device.
With Reverse IT, you choose the power of rethinking managed services.
Managed Printing Solution whitepaper
Discover how to make printer management simple, secure, and future-proof.
Download whitepaper
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