Reliable barcode scanning in your warehouse
Glitching barcode scanners in the warehouse immediately cause delays and inaccurate inventory levels. With Reverse IT’s Mobile Managed Services, your entire mobile infrastructure remains stable and continuously operational. We don’t just deliver hardware; we optimize the interaction between your devices, software, and network so that your operations always run smoothly.
Why scanning reliability is the key to efficiency
In modern warehouses and distribution centers, a flawless flow of goods is directly tied to your mobile hardware. Save time and money with handheld scanners in your warehouse, but recognize that automation only works when the technology performs reliably. Optimizing warehouse barcode scanning reliability is therefore crucial; as soon as systems start to fail, your entire operation stalls and you immediately face costly delays.
The biggest bottlenecks on the floor are well-known frustrations: unexpected connectivity drops from wireless barcode scanners and the resulting errors in inventory registration.
Buying scanners alone is not enough
To prevent these frustrations, many organizations are switching to digital inventory management. However, maintaining stable wireless connectivity in a warehouse environment is a major challenge in dynamic logistics settings. High racks, constantly changing inventory, and metal structures create “dead zones” where signals drop.
As soon as a handheld inventory terminal loses its connection, immediate risks arise:
- Slow data synchronization: Scans are not processed in real time in the WMS or ERP system, causing inventory levels to lag behind reality.
- Registration errors: Employees are forced to manually re-enter codes, which directly reduces the accuracy of inventory data.
- Loss of time: Operators come to a standstill, waiting for reconnection or having to restart devices.
Reverse thinking: We look at the real need behind the question. Where traditional suppliers stop at delivering the scanner, we optimize and manage the entire interaction between the device, software, and your network infrastructure.
Mobile Managed Services
With our Mobile Managed Services, we transform your mobile fleet (such as Zebra, Honeywell, or Datalogic devices) from an IT burden into a reliable business asset. You choose which of our four core services you want to use:
Always fast technical support via phone, email, or chat. We ensure this through clear Service Level Agreements (SLAs), where you can choose between Basic or Premium Support. You always benefit from a single point of contact.
2. Mobile Device Management (MDM)
Full control and security over your IT processes. Reverse IT takes complete management off your hands, from fast rollout (provisioning & rapid deployment) to proactive remote incident resolution (monitoring & remote control) and updates. Available in either a fully managed environment or your own customer environment.
3. Mobile Device Control (MDC)
Efficient and transparent management without the need for additional physical infrastructure. Our brand-independent MDC solution provides real-time insight into device usage, location, and battery status. Employees can check devices in and out using a PIN or barcode, and the built-in device finder helps you quickly locate lost equipment.
Guaranteed continuity in case of defects or damage. Have equipment professionally repaired under a maintenance contract or choose transparent fixed-price repairs with a pre-approved cost estimate. Combined with our Support service, devices are returned to the floor fully operational and up to date.
Benefits for your logistics operation
By outsourcing management and connectivity to the specialists at Reverse IT, your organization immediately benefits from measurable advantages:
- Optimal inventory data: Error-free, real-time processing of pick and pack data without manual intervention, increasing productivity.
- Full IT relief: Your internal IT team no longer loses time on daily hardware issues; Reverse IT acts as a proactive partner.
- Quality and security ensured: Reverse IT is ISO 27001 (information security) and ISO 9001 (quality management) certified. Your business data and mobile infrastructure are in trusted hands.
- Cost savings & sustainability: Repairs and smart fleet management extend the lifespan of your devices and prevent costly replacements.
Optimize your warehouse
Are you experiencing issues in the warehouse such as unstable connections, an unstructured fleet of handheld terminals, or rising error rates? Don’t let technology slow down your logistics processes. Our specialists are happy to help you with a targeted analysis and a pragmatic action plan, from onboarding to support.
Reverse IT supports your organization end-to-end:
- Advice & design: Analysis of processes and translation into suitable technical solutions.
- Supply & onboarding: Hardware fully configured and delivered ready to use.
- Implementation: Integration with ERP, WMS, and cloud platforms.
- Management & optimization: Continuous device management, updates, and performance optimization.
- Support & lifecycle management: Fast support and structured maintenance.
References
“De support van Reverse IT is betrouwbaar en snel, waarbij vragen direct worden opgepakt en opgelost”
Anthony van Zon, Project Manager
≥95% binnen SLA opgelost
IT Support
“Met Reverse IT hebben we één stabiele IT-omgeving met meer controle en zekerheid”
Moshe van Ooijen, Directie
“Reverse-IT is een betrouwbare IT-partner die ons ondersteunt bij het beheer van warehouse devices en actief meedenkt over de optimalisatie van scanning en printoplossingen”
Alex van der Steen, Applicatiebeheerder
“Met Reverse IT aan onze zijde weten wij dat we altijd rekenen kunnen op snelle, deskundige ondersteuning – zowel technisch als met advies”
Jeroen Reijngoud, Head of Technology
“De tijdwinst en verbeterde controle met MDM wegen ruimschoots op tegen de investering; we werken nu sneller en efficiënter”
Frank Voots, IT Manager
66% snellere onboarding
MDM-oplossing
“Reverse IT zorgt voor schaalbaar en betrouwbaar beheer van onze mobiele logistieke apparaten”
Bob Mulders, Head of IT infrastructure, Network and security
1800+ devices
In centraal devicebeheer
“De Zebra TC22 in combinatie met de MDM-service helpt ons om winkels sneller en efficiënter te ondersteunen”
Michel, applicatiebeheerder
Snellere en efficiëntere winkelprocessen
Hogere productiviteit
“We helped Batenburg with the consulting and implementation of Android hardware for an efficient transition within the organization.”
Ruben Swama, Reverse IT
“Consulting, implementation, and remote management of Android hardware ensure seamless integration and optimization.”
Stefan Manning, Reverse IT
“We offer consulting and implementation of Android hardware and ensure the continuity of end-of-life hardware.”
Stefan Manning, Reverse IT
0Frequently Asked Questions about inventory management and scanners
Answers to the most common questions about scanning reliability, barcode scanners, connectivity issues, and inventory accuracy.
1. What is reliable barcode scanning in the warehouse?
Reliable barcode scanning means that every scan is processed instantly, accurately, and without delay in the inventory or order system. It minimizes manual actions and prevents processes on the floor from stalling due to faulty hardware or network failures.
2. Do you also advise on which scanners and software are best, or do you only supply hardware?
From our Reverse Thinking approach, we first focus on your real needs and logistics processes. Our experienced consultants provide fully brand-independent advice. We advise, supply, and support the right mobile computers, handheld terminals, barcode scanners, or rugged tablets. If desired, we thoroughly test this first with a Proof-of-Concept (demo) on the warehouse floor, so you know in advance exactly what works for your environment.
3. What types of handheld scanners are there, and what should I choose for my warehouse?
This depends entirely on your warehouse layout and usage intensity:
- Type: A barcode scanner is ideal as an extension of a fixed PC, while a handheld terminal is a standalone mobile computer (often Android) for operators who move freely.
- Scanning range: Choose standard range for order picking at arm’s reach, or long-range for scanning upper racks from a forklift.
- Ruggedness: In heavy-duty, dusty, or cold environments, we recommend full ruggedized devices that are shock-resistant and can withstand extreme temperatures.
4. Why do scanners fail in the warehouse??
In practice, this is usually caused by unstable wireless connectivity (wireless barcode scanner disconnects), often due to metal racks creating “dead zones.” Reverse IT solves this by centrally optimizing scanner roaming settings via our MDM platform, ensuring devices seamlessly switch to the strongest network signal.
6. How does Mobile Device Control (MDC) help reduce lost devices?
With MDC, employees check devices in and out themselves using a PIN or barcode. There is no need for expensive physical locker cabinets; the system works as a smart virtual locker. Thanks to the built-in device finder, lost scanners can be located immediately, meaning the investment is often recovered within 14 to 20 working weeks.
8. What are mobile managed services, and how does Reverse IT improve processes?
Mobile Managed Services take full responsibility for advising, supplying, supporting, and repairing your mobile fleet. Reverse IT manages your devices, network, and software as one integrated system. This relieves your internal IT team, reduces operational costs, and ensures maximum uptime in the warehouse.