SOTI MDM References & Customer Cases
At Reverse IT, we manage and secure the mobile fleet of leading organizations in logistics, retail, e-commerce, food, and industry. Using SOTI MobiControl, we ensure that thousands of field devices, handheld terminals, and barcode scanners operate reliably and stably every day.
Efficient device management in practice
Each sector places different demands on mobile hardware. In logistics, the focus is on maximum uptime during peak periods, in retail on controlled in-store processes, and in food and industry on strict compliance and reliability. Thanks to the flexibility of SOTI MDM, Reverse IT delivers a solution for every environment that aligns with operational reality.
Discover below how we concretely support our customers with Mobile Device Management (MDM):
Featured customer cases
Below you will find a selection of customer cases that show how organizations across different sectors use SOTI MDM to centrally manage their mobile devices. These cases provide a concrete view of how we ensure stability, scalability, and continuity in operational environments.
- ID Logistics
Reverse IT manages the entire enterprise device fleet via SOTI MobiControl. Through proactive management, standardized configurations, and controlled updates, warehouse and transport operations remain continuously available. - Picnic
Reverse IT centrally manages devices for delivery staff and order pickers via MDM. Thanks to zero-touch provisioning, devices are immediately deployable, secure, and up to date, while automated device management saves up to 70 days of manual setup and maintenance. - Vos Logistics
Reverse IT centrally manages more than 1,800 mobile devices via MDM at Vos Logistics. Automated device management and controlled updates ensure that onboard computers and handheld terminals remain secure, up to date, and operational at all times, resulting in higher efficiency and lower management costs. - DynaGroup
Thanks to Reverse IT’s MDM solution, device onboarding at DynaGroup has been accelerated by 66%, from 50 minutes down to just 17 minutes. This ensures that new devices are operational faster and employees can become productive immediately. MDM also provides full control over heavily used devices in complex distribution processes, with standardized deployment and reduced manual IT workload. - Hartog & Bikker
The MDM setup ensures a stable and secure device environment for transport and warehousing, with continuous availability on the work floor.er. - Dille & Kamille
In retail environments, devices are used for checkout and store automation. With SOTI MobiControl, Dille & Kamille maintains full control over updates, which are first tested and then rolled out in a controlled manner without disrupting store operations. Thanks to proactive management and monitoring by Reverse IT, all devices remain stable and employees can work without interruptions. - Hanos
More than 2,000 devices are centrally managed via MDM, enabling barcode scanners and handheld terminals to ensure fast and error-free order processing in distribution centers. - FonQ & Babypark
In e-commerce warehouse environments, large device fleets are managed and monitored remotely. Through remote support and centralized control, devices remain continuously operational.l. - Tuindeco
For production and international distribution, hardware is centrally managed and uniformly controlled via the SOTI platform, with a focus on stable device management - Vepo Cheese
Within food processing and warehousing, Reverse IT supports centrally managed scanning solutions that meet strict quality and compliance requirements. Thanks to MDM, barcode scanners remain stable, issues are resolved faster, and downtime is minimized through centralized and standardized device management.. - FF Chemicals
With MDM, FF Chemicals meets strict security and compliance requirements. All devices are centrally managed and equipped with the latest security patches, ensuring data security is continuously guaranteed in a critical operational environment.
Why these organizations choose Reverse IT
- Scalability: From dozens of devices in retail stores to thousands of scanners in distribution centers.
- SOTI expertise: Deep knowledge of the SOTI ONE Platform, with configurations tailored to operational workflows.
- Continuity: Remote support and troubleshooting help prevent disruptions in day-to-day operations.
- As a SOTI Platinum Partner, Reverse IT holds the highest certification within the SOTI ecosystem. This underscores our expertise in implementing and managing MDM environments that seamlessly integrate with operational IT environments. In doing so, we support leading enterprise hardware vendors, including Zebra, Honeywell, and Datalogic.
References
“De support van Reverse IT is betrouwbaar en snel, waarbij vragen direct worden opgepakt en opgelost”
Anthony van Zon, Project Manager
≥95% binnen SLA opgelost
IT Support
“Met Reverse IT hebben we één stabiele IT-omgeving met meer controle en zekerheid”
Moshe van Ooijen, Directie
“Reverse-IT is een betrouwbare IT-partner die ons ondersteunt bij het beheer van warehouse devices en actief meedenkt over de optimalisatie van scanning en printoplossingen”
Alex van der Steen, Applicatiebeheerder
“Met Reverse IT aan onze zijde weten wij dat we altijd rekenen kunnen op snelle, deskundige ondersteuning – zowel technisch als met advies”
Jeroen Reijngoud, Head of Technology
“De tijdwinst en verbeterde controle met MDM wegen ruimschoots op tegen de investering; we werken nu sneller en efficiënter”
Frank Voots, IT Manager
66% snellere onboarding
MDM-oplossing
“Reverse IT zorgt voor schaalbaar en betrouwbaar beheer van onze mobiele logistieke apparaten”
Bob Mulders, Head of IT infrastructure, Network and security
1800+ devices
In centraal devicebeheer
“De Zebra TC22 in combinatie met de MDM-service helpt ons om winkels sneller en efficiënter te ondersteunen”
Michel, applicatiebeheerder
Snellere en efficiëntere winkelprocessen
Hogere productiviteit
“We helped Batenburg with the consulting and implementation of Android hardware for an efficient transition within the organization.”
Ruben Swama, Reverse IT
“Consulting, implementation, and remote management of Android hardware ensure seamless integration and optimization.”
Stefan Manning, Reverse IT
“We offer consulting and implementation of Android hardware and ensure the continuity of end-of-life hardware.”
Stefan Manning, Reverse IT