Device management and logistics innovation
DynaGroup delivers smart solutions in sectors such as e-commerce, telecom, and logistics, with over 2,000 employees in the Benelux. Collaboration is central to their success. By working closely with Reverse IT, DynaGroup has optimized both device management and logistics processes, from mobile devices to sorting applications.
66% faster onboarding
Faster device onboarding
11 device actions
More efficient device management
100% IT focus
IT Team Focus
Regaining control and efficiency
In the world of customer-focused logistics services, reliability, efficiency, and control are key. At DynaGroup, hundreds of employees use mobile devices daily for customer interactions, doorstep payments, and executing logistics tasks.
To support the growth and complexity of their logistics processes and device management, DynaGroup wanted better control over their mobile devices and software. Their existing management platform lacked sufficient control and flexibility, leaving IT teams bogged down in manual processes and creating risks for continuity and security.
That’s why DynaGroup partnered with Reverse IT to implement a mature, future-proof MDM platform and further optimize logistics processes. The goal: regain control, visibility, and efficiency, allowing IT teams to focus on strategic management instead of routine tasks.
Staying in control while growing
Although the old platform provided some insights, it had limitations:
- Software Management & Remote Control: The system could not scale with the organization.
- Manual Processes: IT administrators were stuck performing repetitive tasks.
- Limited Visibility: Changes were not always properly deployed, and remote management was difficult.
- Loss of Confidence: IT teams gradually lost trust in the system.
As mobile devices played an increasingly critical role, DynaGroup needed a mature, reliable system that could grow with the organization. A flexible and dependable MDM solution.
The approach: practical and people-focused
Reverse IT began by listening to the real challenges and, together with DynaGroup, developed a migration plan based on proven MDM solutions.
- Proof of Concept: Hands-on experience before making a decision
- Tailored Consultancy: Setup customized to DynaGroup’s processes
- Support: Reverse IT acted as a backup while DynaGroup handled most of the migration
Reverse IT supports DynaGroup with a strong back office and proactive service. “We ensure everything runs smoothly behind the scenes, coordinate quickly with suppliers and partners, and are always ready to provide advice and assistance when needed. This takes work off the client’s hands without taking control away from them,” says Jacco Zuidersma, Service Manager South at Reverse IT.
De slimme keuze voor een toekomstbestendig systeem
DynaGroup chose Reverse IT’s modern Mobile Device Management Flex solution, offering:
- Real-time insight into the status of every PDA
- Remote device lock or wipe in case of loss or theft
- Automated license management: expired or invalid licenses are identified and handled
- A central dashboard with detailed reporting
“With the new system, we now have much better control over our devices and can work faster and more efficiently. The higher license costs are more than compensated by time savings and improved control,” says Frank Vootz, IT Manager at DynaGroup.p.
Clear benefits for the organization
The new MDM solution has almost entirely eliminated manual management tasks. The system is more reliable and scalable, allowing DynaGroup to extend mobile device usage across other business units. Enhanced reporting provides insights and feedback to other teams.
“The system grows with us and supports our processes better than ever. We now have greater confidence in the continuity and security of our device management environment,” adds Vootz.
Previous collaboration: hardware replacement
Reverse IT previously assisted DynaGroup in improving logistics processes at the Dynalogic and Leen Menken hubs. At that time, DynaGroup faced the challenge of replacing their outdated Windows CE devices with robust Android solutions.
The challenge:
- Full implementation within four months
- Unexpected volume growth (impact of COVID-19)
- Limited insight into device status, battery levels, and drop incidents
- Need for real-time monitoring and centralized registration
Previous collaboration: solution and results
- Honeywell CT60 XP DRH Mobile Computers: Robust, user-friendly, with FlexRange™ technology for scanning from 10 cm to 10 meters
- Mobility Edge™ Platform: Future-proof and compatible with Android 13
- Operational Intelligence Software: Real-time insight into location, status, battery, and drop incidents
“With Honeywell and Reverse IT, we not only selected and implemented a robust device, but also the tools and services needed to prepare for our future growth,” says Paul Aelmans.
Results:
- Increased productivity through reliable scanning
- Fewer defective devices on-site
- More efficient monitoring and management of mobile devices
- Future-proof investment in hardware and software
A worry-free future
Looking ahead to a worry-free future, the long-term partnership with Reverse IT and the choice of a mature MDM solution have given DynaGroup a reliable, flexible, and future-proof device management system.
At Reverse IT, we believe in smart, scalable technology that delivers results from day one. Always client-centered, and always focused on solving concrete productivity challenges with clear, accessible solutions that truly work.
Mobile Device Management redefined
Our approach is unconventional, and our end-to-end solutions are unique. Whether it's handheld terminals, PDAs, or other mobile devices, we offer more than just management. As an independent partner, we help organizations work more sustainably and productively, streamline logistical processes effectively and efficiently, and achieve cost savings. We ensure that your employees can work safely, quickly, and seamlessly—anytime, anywhere. Choose Reverse IT and experience the power of reverse thinking in managed services.
Reverse Thinking. Unique Solutions.
